Customer Support
We are ready to help!
Common purchase queries answered
Orders and Shipping
We only deliver in the Riviera, Lavaux and Aigle area of Vaud.
At the very top of the page click on “Connect to client account” and simply register.
Seeing your order history.
Quicker future purchases.
- Login to you client account.
- Click on the “adresses” tab on the left hand side.
- Update your client adress, and/ or your delivery adress.
Microgreens take between 10 and 14 days to grow. So, between 10 and 14 days. If we have excess growing, or you are a scheduled client, you can expect a delivery tomorrow.
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Sales tax is already incorporated into the price.
Yes! And we like to deliver in person between 6am and 10am. If you are not in the kitchen at this time, let us know where to leave your package.
If you need to swap an item
Returns and Exchanges
Your happiness is our priority. If you are not satisfied with a product, please tell us why, and we will reimburse you with the full price.
Oh lord. How did that happen? Let’s reimburse you and bring you the right order asap!
Contact us by filling our our contact form in the ‘contact’ section, call us anytime or send us an email at contact@robinsmicrogreens.ch
You can call us before asap and tell us. For clients with an account on our website, login to your client area, on the left hand side click on ‘Adresses’ and then change your delivery adress.
Yes, contact us using our contact section.
